Booking Cancellation:

• Customers may cancel their booking at any time.
• Cancellations must be submitted in writing via email to info@nistara.com
• Cancellation fees may apply, and the amount depends on the timing of the cancellation in relation to the departure date.

Refund Eligibility:

• Refunds will be considered based on the cancellation policy associated with the specific travel package or service booked.
• Customers are encouraged to review the cancellation policy provided at the time of booking for details on eligibility.

Cancellation Fees:

• Cancellation fees may vary based on the type of travel service booked and the time of cancellation.
• Fees will be clearly communicated in the booking confirmation and associated documents.

Refund Process:

• Refund requests must be submitted in writing to info@nistara.com.
• The refund process may take 5-7 business days to complete.
• Refunds will be issued to the original payment method used for the booking.

Force Majeure:

In cases of unforeseen events such as natural disasters, political instability, or other force majeure events, refunds will be subject to the terms and conditions outlined in the force majeure clause.

Travel Insurance:

We strongly recommend that customers consider purchasing travel insurance to protect against unexpected events that may impact their travel plans.

Contact Information:

For any inquiries or assistance regarding refunds, please contact our customer support team at info@nistara.com or +91 9760 388 130.

Note: This refunds policy may be subject to change, and any updates will be communicated through our official channels.

Thank you for choosing NISTARA. We appreciate your understanding and cooperation.