With over 15 years of experience, he has grown as a distinguished business leader, holding the pivotal role of Head of Global Customer Service for Magnetic Resonance Imaging (MRI) at Phillips. In this capacity, he oversees and guides the strategic direction of customer service operations on a global scale, ensuring optimal performance and exceptional support for MRI products. Through his expertise and visionary leadership, he consistently guides us to drive excellence in customer satisfaction for all our clients irrespective of the services. He also plays a critical role as a key advisor in taking strategic business decisions for growth.